FAQs
How do I know which package to sign up for?
o All our programming is split up by grades
a) 401: 6th graders and up
b) 301: 3rd-6th graders
c) 201: 2nd-3rd graders
d) 101: K-1st Graders
Does my 301 & 401 package renew?
o Yes, all 301 & 401 packages are renewed one month after purchase. You'll be automatically billed, and you'll receive a new set of sessions to use
What does a session look like?
o 401: Trainers will put players through the session, 25 minutes of small group training followed by 30 minutes on the shooting machines. Trainings will focus on footwork, decision making, form shooting, and gameplay.
o 101 / 201 / 301: Trainers will put players through a one-hour session in a group format. Sessions will focus on shooting, footwork, ball handling, decision making, and more!
Can a family share a package?
o Yes, immediate family members can share a 401 OR 301 package. Sessions can be split between the family however they want
o If a family has a 401 and a 301 player, they will need a 301 & 401 package
What are the hours for 301 & 401?
o 401 School Year
a) 3:30-8:30p Weekdays
b) 9a-1p Saturdays
o 401 Summer
a) 9a-2p Weekdays
b) 9a-1p Saturdays
c) 5-8p Tues-Thurs
o 301 School Year
a) 5:30-6:30p Tues / Thurs
b) 5-6p Sun
o 301 Summer
a) 9a-10a Mon / Sat
b) 5-6p Tues / Thurs
What is the refund policy?
o Any package that renews will not be refunded
What is the cancellation policy?
o Packages: We ask that you cancel five days before your renewal date
How do I get signed up?
o Sign into your account
o Click on "Products"
o Choose your package
How do I schedule sessions?
o Sign in to your account
o Click on "Sessions"
o Choose your date and time
What do I need to do before my first session? (401 Only)
o Create a Dr. Dish profile prior to your first session: Registration - Dr. Dish. You'll be able track stats when at the facility. Accept the "13-years or older" box.
How do I activate perks?
o Follow instructions in your "Announcements" tab on the site from when you purchased your package
What is the cancellation policy?
o Sessions: Sessions for 301 & 401 can be cancelled or rescheduled up to four hours in advance
How do I switch packages?
o Email aaron@midwestbasketballtraining.com to switch (we ask at least five days prior to your renewal)
I want to schedule past my renewal date
o Email aaron@midwestbasketballtraining.com and he can help you setup a session
How do I know which trainer will be at the session?
o The trainer schedule is sent before the month starts through email
Why can't I schedule sessions past one week on the calendar?
o Sessions become available seven days prior to their start, so everyone has an equal chance at all the sessions.
a) Ex. On a Tuesday at 4pm, the following Tuesday's 4pm session will become available
